FAQ

1. Authenticity: Our product photos and videos are taken by us and feature the "ValarFlower" sign, which matches our domain name, brand logo, and name, ensuring you are dealing with the genuine seller.
2. Etsy Store: We have an Etsy store (https://valardesigns.etsy.com) that has earned the Etsy Best Seller Badge and a 4.9/5 rating, demonstrating our commitment to high-quality products and excellent customer service.
3. Order Confirmation: After you make a purchase, we will take photos and videos of your completed order and send them to you for confirmation before shipping, ensuring your order meets your expectations.
4. Social Media Presence: We maintain active accounts on Facebook, Instagram, TikTok, Pinterest, and YouTube, regularly updating with new products and designs, showcasing our capabilities and dedication to innovation.

Absolutely! As a direct manufacturer, we can customize any aspect of your order, including size, color, and design, to meet your specific preferences!

The stand is sold separately. You can easily add it to your cart and purchase it along with the flower wall. It is specifically designed for our flower walls, allowing you to set up in just 3-5 minutes.

With proper care, our flowers can last a lifetime. Ensure they are kept in a well-ventilated space, away from prolonged exposure to direct heat or humidity.

Our flower walls are crafted from premium-quality silk fabric, designed to mimic the appearance of real flowers. They are resistant to natural elements, ensuring durability and reusability. Easy to store and clean, they retain their vibrant colors and shapes for an extended period. These lush and elegant flowers add a sophisticated touch to any decor.

We accept payments via PayPal, credit cards, debit cards

Please note that we offer artificial flowers and silk flowers. These flowers provide the same aesthetic appeal as real flowers but are more budget-friendly and can last a lifetime. Ensure they are stored in a well-ventilated space, away from prolonged exposure to sunlight, heat, or humidity for optimal longevity.

• Standard Shipping (Sea Freight): 25-40 days after dispatch.
• Expedited Shipping (International Express): 5-15 days after dispatch

We offer a comprehensive global shipping service, delivering our products to customers worldwide.

To check the status of your order, please click Track My Order

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.